Communicating with Your Realtor
Communicating with your Realtor is crucial to having a great home buying experience. It is so important that it warrants a whole conversation at the beginning of your relationship. Here are some important tips to guide the conversation.
Confidentiality
First, remember that your Realtor is there to assist you in any way that they legally and ethically can, to realize your goal of purchasing a home. Your Realtor is a professional, with the education, experience, and skill to help you make decisions and take action toward that goal. Excellent customer service is to be expected – within the parameters of what is and is not allowed. Communicating with your realtor is crucial.
The very first time you meet with your broker, they should review the whole agency relationship with you. If you decide to hire them as your buyer agent, you will sign an agreement outlining their responsibilities as well as your own. One of those responsibilities is communication, and it goes both ways.
Efficiency
From the start, you will want to come to an understanding of each other’s preferred methods of communication – text, email, phone calls, etc. In general, while house hunting in today’s fast moving market, text messages and phone calls are the most efficient form of communication. Once things get more serious, and you go under contract to purchase a home, email may be more appropriate. This way e-signatures can be facilitated, and important negotiations and instructions will be documented and easily retrievable.
Respect
You’ll want to let each other know what hours are best to reach you. Setting expectations as to the amount of time a response will take is important. During the house hunting stage, you will probably want your Realtor to respond quickly, so that you can set up viewings and not miss out on anything. By the same token, once you get under contract, it will be imperative that you stay on top of your realtor’s communications with you regarding inspections, deposits, and any other time-sensitive concerns.
Responsibility
Remember that everyone is entitled to a well-earned vacation. If you or your realtor have a vacation planned that will occur during your purchase period, be sure to discuss! Your realtor will have someone covering for them, and will let you know ahead of time. They will also need to know how to reach you while you are on vacation, in case something comes up.
As your closing date approaches it is even more vital to be available to each other for communication. Sometimes, at the last minute, more information is needed from the lender or the attorney. Sometimes the schedule may change for a walk-through or the actual signing of documents. Clear communication from beginning to end will ensure a smoother, less stressful transaction for everyone!
Asheville Realty Group agents are pros at communication and getting you into your home with as little stress as possible.
About Asheville Realty Group
Asheville Realty Group is a boutique brokerage firm offering full-service real estate services. We have locally experienced agents who specialize in residential homes, luxury homes, investment properties, country-side acreage and everything in between. We love Asheville and the surrounding western North Carolina mountain communities that we call home! Get in touch with us today by filling out the form below or give us a call at 828-252-1910.
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